Orkestal is a desktop terminal operator specially developed for Receptionists, Secretaries and Heads of Department.
It is designed to manage a big amount of incoming calls, using a simple and friendly interface. Works with asterisk or elastix, and queuemetrics system. It has an integrated SIP Phone (also allows the use external IP Phone) with all common characteristics as well as put on hold, mute the microphone, blind and attendant transfer and possibility to make a conference.
In addition, this plug-in may import the directory from multiple sources (Elastix, Asterisk, Google Contacts, O365,...), and if you need, there is a provisionig platform for large deployments.
Also it features sending alerts to users of incoming calls through its integration with SMS and email.
Dialer with direct and attended transfer functions
Contacts card (presence, e-mail, Wywo options and directs buttons)
Management panel of incoming calls and call status
Powerful API that can extend functionality and integrate with external directories or BackOffice, assuming plugins and/or CallCenter integrations.